A computerized maintenance management system or CMMS is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures, and other assets.
Also referred to as CMMIS or computerized maintenance management information system, CMMS systems are found in manufacturing, oil and gas production, power generation, construction, transportation, and other industries where physical infrastructure is critical.
Track available employees and equipment certifications. Assign specific tasks and assemble crews. Organize shifts and manage pay rates.
Automate work order initiation based on time, usage or triggered events. Use preventive maintenance to organize and associate assets across multiple orders. Sequence and schedule preventive work orders.
Inventory, distribute and reclaim maintenance and repair operation (MRO) equipment and materials across storage areas, distribution centers and facilities. Manage suppliers, track inventory costs and automate resupply.
Typically viewed as the main function of CMMS, work order management includes information such as:
Generate reports across maintenance categories such as asset availability, materials usage, labor and material costs, supplier assessments, and more. Analyze information to understand asset availability, performance trends, MRO inventory optimization, and other information to support business decisions and gather and organize information for audits.
Store, access, and share asset information such as:
Centralized information in the CMMS database enables maintenance managers and teams to almost instantly call up when an asset was purchased, when maintenance was performed, the frequency of breakdowns, parts used, efficiency ratings, and more.
Dashboards and visualizations can be tuned to technicians and other roles to assess status and progress virtually in real-time. Maintenance teams can rapidly discover where an asset is, what it needs, who should work on it and when.
Automating manual tasks such as ordering parts, replenishing MRO inventory, scheduling shifts, compiling information for audits and other administrative duties helps save time, reduce errors, improve productivity and focus teams on maintenance — not administrative — tasks.
Work orders can be viewed and tracked by all parties involved. Details can be shared across mobile devices to coordinate work in the field with operational centers. Material and resource distribution and utilization can be prioritized and optimized.
Managing internal and external field workforces can be complex and costly. CMMS and EAM capabilities can unify and cost-effectively deploy internal teams and external partnerships. The latest EAM solutions offer advances in connectivity, mobility, augmented reality, and blockchain to transform operations in the field.
CMMS data enables maintenance operations to move from a reactive to a proactive approach, so an advanced asset maintenance strategy can be developed. Data derived from daily activities as well as sensors, meters, and other IoT instrumentation can deliver insights into processes and assets, inform preventive measures, and trigger alerts before assets fail or underperform.
Documentation, repair manuals, and media capturing maintenance procedures can be stored in CMMS and associated with corresponding assets. Capturing and maintaining this knowledge creates consistent procedures and workmanship. It also preserves that knowledge to be transferred to new technicians, rather than walking out the door with departing personnel.
Compliance audits can be disruptive to maintenance operations and asset-intensive businesses as a whole. CMMS data makes an audit exponentially easier by generating responses and reports tailored to an audit’s demands.
In line with compliance management, CMMS and EAM offer central reporting for safety, health, and environmental concerns. The objectives are to reduce risk and maintain a safe operating environment. CMMS and EAM can provide investigations to analyze recurring incidents or defects, incident and corrective action traceability, and process change management.
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