Computerized Maintenance Management System
What is CMMS?
A computerized maintenance management system or CMMS is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures, and other assets.
Also referred to as CMMIS or computerized maintenance management information system, CMMS systems are found in manufacturing, oil and gas production, power generation, construction, transportation, and other industries where physical infrastructure is critical.
CMMS MODULES
Resource and labor management
Materials and inventory management
Resource and labor management
Track available employees and equipment certifications. Assign specific tasks and assemble crews. Organize shifts and manage pay rates.
Preventive maintenance
Materials and inventory management
Resource and labor management
Automate work order initiation based on time, usage or triggered events. Use preventive maintenance to organize and associate assets across multiple orders. Sequence and schedule preventive work orders.
Materials and inventory management
Materials and inventory management
Materials and inventory management
Inventory, distribute and reclaim maintenance and repair operation (MRO) equipment and materials across storage areas, distribution centers and facilities. Manage suppliers, track inventory costs and automate resupply.
Work order management
Reporting, analysis and auditing
Materials and inventory management
Typically viewed as the main function of CMMS, work order management includes information such as:
- Work order number
- Description and Priority
- Order type (repair, replace, scheduled)
- Cause and remedy codes
- Personnel assigned and materials used
Reporting, analysis and auditing
Reporting, analysis and auditing
Reporting, analysis and auditing
Generate reports across maintenance categories such as asset availability, materials usage, labor and material costs, supplier assessments, and more. Analyze information to understand asset availability, performance trends, MRO inventory optimization, and other information to support business decisions and gather and organize information for audits.
Asset registry
Reporting, analysis and auditing
Reporting, analysis and auditing
Store, access, and share asset information such as:
- Manufacturer, model, serial number and equipment class, and type
- Associated costs and codes
- Location and position
- Performance and downtime statistics
- Associated documentation, video, and images such as repair manuals, safety procedures, and warranties
- Availability of meters, sensors, and Internet of Things (IoT) instrumentation
What are the benefits of a CMMS?
Asset visibility
Workflow visibility
Workflow visibility
Centralized information in the CMMS database enables maintenance managers and teams to almost instantly call up when an asset was purchased, when maintenance was performed, the frequency of breakdowns, parts used, efficiency ratings, and more.
Workflow visibility
Workflow visibility
Workflow visibility
Dashboards and visualizations can be tuned to technicians and other roles to assess status and progress virtually in real-time. Maintenance teams can rapidly discover where an asset is, what it needs, who should work on it and when.
Automation
Workflow visibility
Streamlined processes
Automating manual tasks such as ordering parts, replenishing MRO inventory, scheduling shifts, compiling information for audits and other administrative duties helps save time, reduce errors, improve productivity and focus teams on maintenance — not administrative — tasks.
Streamlined processes
Managing field workforces
Streamlined processes
Work orders can be viewed and tracked by all parties involved. Details can be shared across mobile devices to coordinate work in the field with operational centers. Material and resource distribution and utilization can be prioritized and optimized.
Managing field workforces
Managing field workforces
Managing field workforces
Managing internal and external field workforces can be complex and costly. CMMS and EAM capabilities can unify and cost-effectively deploy internal teams and external partnerships. The latest EAM solutions offer advances in connectivity, mobility, augmented reality, and blockchain to transform operations in the field.
Preventive maintenance
Managing field workforces
Managing field workforces
CMMS data enables maintenance operations to move from a reactive to a proactive approach, so an advanced asset maintenance strategy can be developed. Data derived from daily activities as well as sensors, meters, and other IoT instrumentation can deliver insights into processes and assets, inform preventive measures, and trigger alerts before assets fail or underperform.
Consistency and knowledge transfer
Consistency and knowledge transfer
Consistency and knowledge transfer
Documentation, repair manuals, and media capturing maintenance procedures can be stored in CMMS and associated with corresponding assets. Capturing and maintaining this knowledge creates consistent procedures and workmanship. It also preserves that knowledge to be transferred to new technicians, rather than walking out the door with departing personnel.
Compliance management
Consistency and knowledge transfer
Consistency and knowledge transfer
Compliance audits can be disruptive to maintenance operations and asset-intensive businesses as a whole. CMMS data makes an audit exponentially easier by generating responses and reports tailored to an audit’s demands.
Health, safety and environment
Consistency and knowledge transfer
Health, safety and environment
In line with compliance management, CMMS and EAM offer central reporting for safety, health, and environmental concerns. The objectives are to reduce risk and maintain a safe operating environment. CMMS and EAM can provide investigations to analyze recurring incidents or defects, incident and corrective action traceability, and process change management.
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